Legal Information for iWild Casino
The Company Behind This Site
iwildcasino24.com is operated by Altacore N.V., a company registered in Curacao under Chamber of Commerce registration no. 154892, with its registered office at Zeelandia Office Park, Kaya W.F.G. Mensing 34, Willemstad, Curacao. Correspondence that cannot be resolved through ordinary support should be addressed to [email protected], referencing this legal notice.
Our Licence, and What It Does Not Cover
Altacore N.V. holds Curacao eGaming licence no. 8048/JAZ2019-049, issued by the Government of Curacao, which authorizes the operation of this casino for players outside jurisdictions that prohibit online gambling. This licence is an offshore authorization and is not issued by, nor equivalent to, a licence from any Canadian provincial gambling regulator. iWild Casino is not registered with and does not hold an operating agreement with any provincial authority in Canada, and each player remains responsible for confirming that participating on an offshore-licensed site is lawful under the rules of their own province before registering.
Trademarks and Ownership of Site Content
The text, layout, graphics and game listings on this site are the property of Altacore N.V. or are used under licence from the studios supplying the games, and may not be copied or republished without permission. Game titles, characters and studio names appearing on the site, including those from Pragmatic Play, Evolution Gaming, NetEnt, Big Time Gaming and the other providers listed in our game catalogue, remain the trademarks of their respective owners and are referenced here solely to identify the games available to play.
How to File a Formal Complaint
A complaint about the operation of the site, a transaction, or a bonus decision should first be sent to [email protected] with your account details and a description of the issue. We acknowledge complaints within 24 hours and aim to provide a substantive response within 14 days. If a complaint cannot be resolved directly, it may be escalated to the Government of Curacao as the licensing authority referenced above.
Accuracy of Third-Party Information
Where this site references facts, RTP figures or statistics originating from a game provider or another external source, we reproduce them in good faith but cannot guarantee they remain accurate after publication, since providers update their own game parameters independently. Players should treat provider-published RTP and volatility figures as the definitive source in case of any discrepancy.
Responsibility for What Is Published Here
Editorial responsibility for the content published on iwildcasino24.com, including game descriptions, bonus pages and this legal notice, rests with Altacore N.V. as the site operator. Requests to correct factual errors in published content can be sent to [email protected] and are reviewed within a few business days.
Contacting Us About This Notice
For any question about the operator, the licence referenced above, or a matter you believe belongs on this page rather than in general support, email [email protected].